No, Hotel Cayena Caracas does not allow pets.
Yes, we have vegetarian and vegan options, and our kitchen can adapt to your dietary needs.
We are about 15 minutes by car from the historic center. We can arrange a tour or a taxi for you. Book in advance at +58 412 824 3485 or caracas@hotelcayena.com
Recommended itinerary:
Day 1: Take the cable car to El Ávila for stunning views, then visit Parque Los Caobos and Parque del Este.
Day 2: Explore Plaza Bolívar, Caracas Cathedral, and in the afternoon visit El Hatillo, known for its cobblestone streets and colonial houses.
Hotel Cayena Caracas offers a 24/7 gym, spa services by appointment, an outdoor heated semi-Olympic pool (7:00 a.m. – 7:00 p.m.), and Sereno Restaurant, one of the city’s top fine dining options.
We offer free valet parking 24 hours a day, 7 days a week.
Hotel Cayena Caracas is 40 minutes to 1 hour from the airport, depending on traffic.
Check-In starts at 3:00 p.m. and Check-Out is until 12:00 p.m..
Guests can enjoy continental, vegetarian, local, American, buffet, and à la carte breakfast:
Monday to Friday: 6:30 a.m. – 10:30 a.m.
Weekends & holidays: until 11:30 a.m.
24/7 In-Suite Dining is also available (extra charge).
Yes, we have Sereno Restaurant, open to guests and visitors, offering international cuisine with local ingredients.
Yes, all rooms are non-smoking, but there are designated smoking areas at the restaurant.
All rates include 16% VAT. Cash, Zelle, and international bank transfers are subject to an additional 3% foreign currency transaction fee.
Rooms accommodate 2 adults per room. One child under 12 years can be added with an extra bed (additional fee applies).
Yes, we offer spa treatments, massages, haircuts, hairstyling, manicures, and more, available by appointment.
Cayena-Caracas hotel is located in La Castellana, one of Caracas’ most exclusive residential and corporate neighborhoods, recognized for its peaceful atmosphere, excellent dining scene, and close proximity to commercial and financial districts. It is also considered one of the safest areas in the city.
In Cayena Caracas Hotel, we recommend using hotel-coordinated transportation or trusted private transportation services for airport transfers, business meetings, and travel within the city. Our concierge team is available at any time to assist with arranging safe and comfortable transportation.
The hotel Cayena Caracas,offers controlled access, security surveillance, valet parking, and dedicated staff available to assist guests throughout their stay, ensuring privacy, comfort, and peace of mind.
We recommend using private transportation, keeping valuables secure, and consulting with our concierge team for updated recommendations on restaurants, activities, and transportation throughout the city.
Yes, we offer a honeymoon package with special amenities and a complimentary Late Check-Out until 4:00 p.m.
Yes, we offer executive and electric transfers to and from the airport at an additional cost. To book, please call +58 412 824 3485 or email us at caracas@hotelcayena.com
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Yes, we have a luggage storage service available so you can store your belongings while waiting for your check-in time.
We accept credit cards (MasterCard and Visa), bank transfers, Zelle, and cash (USD). Payments in bolivars are only available for Venezuelan residents.
Yes. At the time of booking, a credit card is required as a guarantee, but you can change your payment method upon check-in.
You can cancel or modify your reservation up to 48 hours prior to arrival without penalty. If you cancel after that period, the first night will be charged as a No Show.
Yes, we offer free Wi-Fi in all hotel areas.
Yes, all rooms have international adapters. The electric current is 120v.
Yes, our In-Suite Dining service is available 24 hours a day, 7 days a week.
Yes, Hotel Cayena offers Early Check-In for an additional fee: 50% of the rate starting at 10:00 a.m. and 100% before 10:00 a.m. If you have an LHW membership, you can enjoy this benefit at no extra cost, subject to availability.
We offer exclusive packages that include breakfast for two. If you are an LHW member, breakfast may be included as part of your membership benefits.
We have meeting and event spaces for up to 150 people. For more information, contact us at +58 4121 725191 or email ventas@hotelcayena.com
Yes, we provide private social rooms exclusively for guests, perfect for meetings or remote work.
All rooms have a coffee maker and minibar (with additional cost). Only the Cayena Suite includes a bathtub; the other categories feature spacious showers.
Yes, we offer concierge services such as flower arrangements, city tours, transportation, restaurant reservations, and more.
No, the pool area is exclusively for guests.
The hotel has 46 rooms: 37 standard rooms and 9 suites.
Yes, we have two connecting rooms, including the Presidential Cayena Suite and the Castellana Suite.